Built for People - People Ops as a Product
We'll help you to transform your people team impact by taking the best elements of a product management approach
This course is no longer available.
Explore other coursesCourse overview
Companies are made of people, and getting the people work done right is HARD
The old way of doing People Ops is slowing you down and leading to poor outcomes.
You're relying on centres of excellence, or launching another engagement survey that feels, well, disengaged.
Instead - you should be solving problems and having impact.
Every business has three products they are building: A customer facing product, a investor facing product, and a people facing product. Approaching your people product with the rigor and practice of a product management team, and you will start to see results.
Join us to learn a new approach to make this far easier, in a clear and practical way.
Who is this course for
01
Experienced People Leaders who want to transform their approach. From Head of to CPO.
02
People Partners or HRBPs, who want to learn more about a much more innovative approach
03
Founders, Execs or COOs who want to learn about how to build a modern people function
What you’ll get out of this course
A revolutionary and practical approach to People Ops
- We'll help you rip off the bandaid, and learn a method which enables you to be well ahead of the crowd.
The ability to have a far greater impact in your role.
- We have designed this course so that you can build your people ops org in a way to have maximum impact on the people product of your business. Taking your approach from administrative to deeply commercial.
- Your CEO, investors, and team will love it 🙌
A chance to go beyond the book
- Jessica poured her heart into writing "Built for People" where she outlines the methodology and approach to 'People Ops as a Product' and this is your chance to put those learnings into practise alongside your peers.
A renewed love for your work in People Ops
- We know folks have had a brutal time of it recently, and we believe this approach will refresh and renew things for those where it's gotten stale.
A fully formed roadmap and business case for your company
- We want you leaving this course, not just with a new mindset, but the actual plan to put it into action. Oh, and hopefully a few new friends to boot ✨
A community of people geeks
You'll be added to our People as a Product Slack group and have the chance to learn and share with folks in current and past cohorts.
What’s included
Live sessions
Learn directly from Jessica Zwaan in a real-time, interactive format.
Lifetime access
Go back to course content and recordings whenever you need to.
Community of peers
Stay accountable and share insights with like-minded professionals.
Certificate of completion
Share your new skills with your employer or on LinkedIn.
Maven Guarantee
This course is backed by the Maven Guarantee. Students are eligible for a full refund up until the halfway point of the course.
Course syllabus
14 live sessions • 7 lessons • 2 projects
Week 1
- 🫡
Week 1: Reading & Project 👋 Introduction to People Operations as a Product
- ✍️
What is your company's product?
Submit by Jul 11 - ✍️
Select a time for your 1:1 mentoring session
Submit by Aug 11
Jun
4
👋 Introduction to People Operations as a Product - Welcome and Theory
Jun
7
👋 Introduction to People Operations as a Product - Practical Session
Project One: Why change our approach? and what is your "Mission"?
Week 2
- 😍
Review the video theory
Complete by Jun 13 - 📄
JD
Jun
10
AMA Session 1
Jun
14
🎛️ Redefining the Employee Experience - Practical Session
🎛️ Redefining the Employee Experience - Theory Video
Job Description: People Partner
Week 3
- 📄
Metrics for Success - Theory
Complete by Jun 20
Jun
17
AMA Session 2
Jun
21
📊 Metrics for success & thinking about outputs - Practical Session
📊 Metrics for success & thinking about outputs - Theory Video
Week 4
- 📄
Week 4 Theory: Execution and Iteration in Agile People Operations
Complete by Jun 25
Jun
24
AMA Session 3
Jun
28
🔥 Execution and Iteration in Agile People Operations - Practical Session
🔥 Execution and Iteration in Agile People Operations - Theory Video
Week 5
- 📄
🪄 Embedding Agile Principles in People Operations - Theory Video
Complete by Jul 3
Jul
1
AMA Session 4
Jul
5
🪄 Embedding Agile Principles in People Operations - Practical Session
🪄 Embedding Agile Principles in People Operations - Theory Video
Week 6
- 📄
We will be using this template in Week 6
Jul
8
AMA Session 5
Jul
10
Optional: Wednesday Makeup AMA (US Timezone, open to all)
Jul
12
👩🔬 What’s next? Evidence-based decision making and leadership - Practical Session
👩🔬 What’s next? Evidence-based decision making and leadership - Theory Video
No module content yet
Business Case Template
Week 7
Jul
15
AMA Session 6
What students are saying
What people are saying
Rob Simms
Abbie Pugh
Sophie Adelman
Ben Gateley
Meet your People-People
Jessica Zwaan
Jessica Zwaan
COO @ Whereby and Startup Advisor - People / Commercial / Legal
Jessica is a hands-on COO and Startup Advisor with a background in Legal, People, and Operations. I find my joy in diverse, kind, and world-changing companies of excellent people, which is why I am at Whereby, where our mission is to build a world where anywhere works. (✨How fantastic is that?)
Learning is better with cohorts
Active hands-on learning
This course builds on live workshops and hands-on projects
Interactive and project-based
You’ll be interacting with other learners through breakout rooms and project teams
Learn with a cohort of peers
Join a community of like-minded people who want to learn and grow alongside you
Course schedule
1-3 hours per week
Every Week
1x Core Session - Practical Workshop
60 mins
We'll dive into the thick of it and give you the chance to work with your peers to build towards your roadmap and plan.
1x Optional Session - Theory and discussion - AMA
60 mins
Our cohort leaders will dive into the theory, along with open discussion and shared experiences, based on the async recordings.
Throughout the course
Async Theory Video
30 mins
We'll dive into the theory behind the work in our recordings, giving us much more space for the discussion and practical sessions
Course mentoring
60 mins
Our course leaders, Jessica and Matt, will be hosting 1:1 sessions and mentoring throughout. Each member of the cohort will have at least one 1:1 during the program.