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Hands on with Synthetic Users: Customer Research's Future

30 min
Mar 19, 2025 1:00 PM
Virtual (Zoom)

In this video

What you'll learn

Generate realistic AI-powered users

Learn how to create synthetic users tailored to your needs and how to "interview" them and generate insights.

Test ideas with AI-driven personas

Use synthetic users to validate concepts before costly real-world testing. Anticipate what real customers might say.

Explore synthetic experts as research partners

Leverage AI for instant expert feedback in your domain. Create an expert partner in insights, branding, marketing, etc.!

Try them for yourself while I'm presenting

While I'll show more advanced and specialized tools too, I'll provide LLM prompts to get you started during our meeting.

Why this topic matters

Synthetic users are a new and powerful AI-driven tool for research, marketing and innovation, allowing you to pre-test user needs early. If you’re not exploring them, you’re missing a scalable way to gain insights in a fast low-cost, low-risk way. Mastering this skill helps you generate findings quickly, test concepts efficiently, and align teams faster. Learn a technique that sets you apart!

You'll learn from

John Whalen, PhD

John Whalen, PhD

AI for UX Expert, Fortune 100 clientele, CEO, author & speaker

Clients Include

Google
Capital One
Bloomberg
Mars Wrigley
CareFirst BlueCross BlueShield
See all products from John