Staging environment
Free Lesson

The Behavioral Design Strategy Canvas

45 min
Jan 22, 2026 3:00 PM
Virtual (Zoom)

In this video

What you'll learn

The Behavioral Design Sprint

We redesigned the original Design Sprint to make it more human-centered (here is what we did).

Behavioral Challenge Statement

It all starts with creating a behavioral challenge statement - six key benefits for doing that prior to the sprint.

The Behavioral Design Strategy Canvas

The step by step process for crafting the behavioral strategy canvas to align your team around a targeted behavior(s).

A Case Study example of a Behavioral Design Strategy Canvas

An example behavioral strategy canvas to help you visualize the desired outcome of the approach.

Why this topic matters

Design Sprint facilitators often face a core challenge: ensuring that the sprint focuses on the right problem, one that aligns with real user behaviors, needs, and barriers. Without a clear problem definition rooted in behavioral science, teams can waste time iterating on solutions that fail to drive actual behavior change.

You'll learn from

John Gusiff

John Gusiff

CX Strategist and Behavioral Designer, Certified Make it Toolkit Instructor

Consulted at

Citi Bank
Humana
mPulse
lululemon athletica
Wellhub
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