Marc Chataigner

Master Trust Signals Fostering Agentic AI Staff Adoption

Assistant Professor of Practice, HK Polyu Design; Adjunct Professor, RMIT

Participants will explore and discuss the structured set of institutional, organisation and experiential trust signals

Building a comprehensive view of Trust Signals

Participants will map and discuss instances of dis-trust or lack of trust in their current deployed Agentic AI systems.

Identifying challenges to trust in existing Agentic AI setup

Participants will develop pathways to incorporate and deploy relevant Trust Signals in a timely, coordinated manner.

Roadmapping Trust Signals design & incorporation

Arming senior leadership teams with the AI literacy, practical skills and strategic acumen needed to guide their companies into the AI era.

ACC SLT May 2026

AI Strategist // Trainer // Futurist

Mark Laurence

Founder and lead consultant at generative AI consultancy Ten Past Tomorrow.

Open Country Private Cohort

June 2026 Cohort

“We're going to get to AI systems that are better than almost all humans at almost all tasks... That's the thing I think we're quite likely to get in the next two or three years." - Dario Amodei (CEO, Anthropic. However… ”Only 8% of employees reported they feel GenAI is already transforming their organisation.” - Deloitte - State of Generative AI in the Enterprise report, Q4 2025. Quite frankly, the gap between AI advancement and AI adoption that those two stats speak to is just too large. It’s no longer just a gap. It’s a chasm. And add to that… “In organisations where AI is openly embraced, the chance of developing 'AI Experts' and 'AI Practitioners' is halved when direct managers discourage its use, either directly or indirectly.” - Section School - The AI Proficiency Report. Merging those three storylines and you get a headline that says that senior leadership is the bridge that connects AI aspirations to organisational reality, and ultimately the trajectory of its integration at every level. In other words; true organisation-wide AI adoption doesn’t begin with technology or tools. It begins with leadership. AI literate and AI skilled senior leadership.

Close the AI capability gap: Exec-level training for senior leadership teams

Master AI prompting fundamentals

Evaluate and select AI tools strategically

Discover how to truly scale AI usage throughout your business

Develop a 5-step AI transformation roadmap

Lead AI change management

Implement AI governance and privacy practices

Senior leadership teams wanting to collectively, confidently, knowledgeably, skilfully and ethically lead an AI-forward company.

SLT teams who sense AI is far more than a technical challenge, that it demands leaders step forward to lead comprehensive strategic change.

Leadership teams excited by making a genuine commitment to fundamentally reshape their people, processes and businesses.

Get Agentic Ready for 2026. Learn commercial frameworks for strategy, build-buy-partner, governance and cost. Lead with confidence. 

May 2026

Fractional Chief Product and AI Officer

Harvard Business Review

CNBC

KTVU

Subha Shetty

Fractional Chief Product and AI Officer. Former VP Product @ Fanatics

Feb 2026

Sep 2026

If you are a Product, Product Marketing, UX, or Engineering leader trying to make sense of enterprise-grade Agentic AI, beyond the hype, jargon and noise of the demos, this course is for you. Most teams don’t struggle with the technology of AI agents; they struggle with knowing when to use them, how to justify them, and how to deliver business value with them.This course helps you master the product and business strategy of Agentic AI with practical, commercially-minded workflows and frameworks that make you a more confident AI Agent leader in 2026 and beyond.In this course, you willLearn when, why, and how to use Agentic AI to solve real business problems - not just chase hype.Use the Agent Strategy Canvas, a proven framework to commercially viable AI AgentsNavigate build-buy-partner decisions with confidenceLead the AI Agent governance discussionUnderstand the full cost of ownership beyond tech and tools andDeliver a compelling capstone project: a real-world business caseThis is not a technical course. We focus more on strategy, decision-making, and business impact.This course is a "bootcamp" style format. Please ensure you have adequate time to complete your work everyday.

Become a Top 1% business-savvy AI Agent PM, UX or Engineering leader in 2026

Master the difference between Automation and Agents

Use the Agent Strategy Canvas (ASC)

Navigate build-buy-partner decisions

Lead the Agentic AI governance discussion

Understand the full cost of ownership

Deliver a compelling capstone project:

Product Management &amp; Marketing Leaders.Build commercial fluency to scope, justify, and lead Agent strategies that drive real business value

UX and Engineering leaders. Think beyond execution. Gain a strategic view of Agents to become a stronger, cross-functional product partner.

Entrepreneurs, tech founders. Craft board-ready Agent strategies that align with business models, value creation, and go-to-market clarity.

From Experiments to Scale: How Leaders Build High-Performing, Trusted AI Systems

Fanatics

eBay Inc.

Walmart

Upwork

AI-first product leader, transformation coach, and advisor to F100 and start-ups

June 2026

Evals are having a moment - and for good reason. As AI systems move from pilots to production, leaders are confronting a hard truth: performance without trust doesn’t scale and AI drift is real.But evals alone are not the system.This workshop reframes evals within a broader, executive lens: performance + governance = trust at scale. You’ll learn how leading organizations are moving beyond isolated testing toward building AI systems that are measurable, reliable, and continuously improving.Grounded in insights from leading institutions and practitioners such as the WEF, McKinsey, Deloitte, Stanford HAI, and voices such as Dario Amodei, Andrew Ng and more - this session connects cutting-edge thinking to practical execution. This is a highly interactive session. You will:<ul><li>​Work hands-on to design and build your own eval (for an AI or agent use case)</li><li>​Explore how Guardian Agents, KYA (Know Your Agent), and feedback loops enable trust at scale Why This Matters Now The conversation is shifting from What can AI do? to Can this system scale and be trusted? Winning leaders will go beyond the best pilots - they will build high-performance governed AI systems that are continuously improving.</li></ul>

You will walk away with your first (or improved) eval. 
A trust framework with evals, governance, HITL, Guardian Agents and more...

Diagnose AI trust issues more precisely  

Build your first eval or improve an eval 

Map 20+ trust techniques to solving the issue  

Write your Governance policy 

For product/AI leaders scaling systems<ul><li>You run evals but unsure they're measuring the right things</li><li>You need a system to catch AI drift early</li></ul>

For leaders dealing with org trust<ul><li>Stakeholders are skeptical of AI and you can't articulate why</li><li>You're asked to "make AI more reliable" </li></ul>

For leaders moving from pilots to production<ul><li>You're responsible for AI quality and inherited a system with fuzzy measurement infrastructure</li></ul>

Master the systems to stop micromanaging and transition from a referee to an orchestrator of a self-running team.

Founder at The Strength Hack

Daimler AG

Airbus

Audi

Toll Collect GmbH

Murk Creusen

Founder & Leadership Coach at Strength Hack

Founding Cohort

You cannot fix burnout by working harder. You have a matching problem.AI is making your team's hard technical skills obsolete faster than they can learn them. You cannot fix this "AI anxiety" or burnout by asking them to work harder. You don't have an effort problem; you have a matching problem.Most Engineering Managers spend 70% of their week trapped in the "Mediocrity Loop" - refereeing personality clashes, fixing broken handoffs, and watching their team's shared knowledge collapse as junior roles vanish. You're bleeding runway and morale.This 30-day accelerator gives you the system to break out. Using the Big Five (or CliftonStrengths) assessment, a proven framework, and the Strength Hack AI, you'll map your team's cognitive architecture and engineer the conditions for psychological safety - not just hope for it.In 4 weeks, you will:<ul><li>Stop Generalist Exhaustion: Identify energy leaks and delegate based on Cognitive Fit, not calendar space. </li><li>Engineer Swift Trust: Use the 6-dimension Matching Compass to translate friction into synergy.</li><li>Drive ROI: Transition from a reactive referee to a strategic orchestrator</li></ul>

Engineer Psychological Safety. Stop Refereeing Your Team.

Shortcut the "Storming" Phase to Engineer Swift Trust

Reclaim 70% of Your Week (Plug the Energy Leak)

Turn Personality Clashes into Solvable Data

Restore the "Who Knows What" Architecture Your Team Lost

Walk Away with a "Plug-and-Play" Facilitation Kit

To get ROI from this course, a real-world team (direct reports or agile squads) is recommended to apply the Matching Compass frameworks.

Team Leadership or Management Role

You must take the free Big Five test (or CliftonStrengths) before to map your personal psychological operating system.

Completion of a Baseline Assessment

The Overwhelmed Engineering Manager / Tech LeadYou lead a hybrid or remote team. You want a data-driven system, not another workshop.

The Ambitious Senior / Staff Engineer<blockquote>You're moving to people manager. You want proven frameworks to lead a team without micromanaging.</blockquote>

The People-Conscious CTO / CPO<blockquote>You own culture and delivery for 10–200 people. Your board wants AI readiness. You need L&amp;D that's credible.</blockquote>

Agentic AI

Coding with AI

AI Workflows

Claude Code

OpenClaw

Vibe Coding

AI Evals

AI Transformation

RAG & Search

AI for PMs

AI for Engineers

AI for Designers

AI for Marketers

AI for Founders

Product Sense

Product Discovery

User Research

Prototyping

Growth

Analytics

Tech Foundations

Strategy

Influence

Leadership

Career Growth

Machine Learning

LLM Ops

Context Eng

Security

System Design

Figma

Design Systems

Visual Design

Design Strategy

Automation

Content Marketing

Demand Gen

Go-to-Market

Product Marketing

Positioning

Social Media

Brand

B2B Marketing

SEO & AEO

AI for Leaders

AI Governance

Communication

Management

People Operations

Exec Presence

Storytelling

Goal-setting

Personal Brand

Fundraising

Everyone

Operators

Data Scientists

Business Analysts

User Researchers

Customer Success

Project Managers

HR Professionals

Sales People

Lawyers

Finance

Investors

Real Estate

Educators

Creators

Executives and senior leaders who set strategy, lead teams, and drive organizational outcomes.

Applying AI tools and techniques to professional workflows — assign alongside more specific AI topics.

Building autonomous AI agent systems that take actions, use tools, and orchestrate multi-step workflows.

Developing leadership skills — inspiring teams, building culture, navigating organizational complexity, and driving results through others.

Leading organizational AI adoption — change management, strategy, and building AI-ready teams.

Master Trust Signals Fostering Agentic AI Staff Adoption

What you'll learn

Why this topic matters

You'll learn from

Marc Chataigner