Free Lesson
How I Use AI to Track User Sentiment Across Tools
30 min
Jul 31, 2025 3:00 PM
Virtual (Zoom)
In this video
What you'll learn
Go from AI curious to AI implementer
Move beyond experimentation and build real AI workflows that save time and create tangible impact.
Build your own automated insight digest
Get the exact process I used to summarize customer insights across Slack, Intercom, and call transcripts—using AI.
Scale yourself without hiring
Learn to use AI to handle repeatable work so you can focus on strategic, high-impact tasks.
Why this topic matters
You'll learn how to actually implement your first agentic AI flow to summarize Customer Success insights across customer calls, chats, and Slack. Save hours on customer success review every week, with no coding skills required.
Go from dabbling in AI to using it to save time, gain leverage, and stay focused on what matters. If you work in ops, CS, or product, this skill makes you indispensable.
You'll learn from
Kate Lovejoy
10+ yrs startup ops; taking AM orgs 0→$50M. Now building w/ AI
Linda Mutricy
10 years automating internal Ops workflows; AI software engineer for CPG brands