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10 things AI changes about software design in 2026

30 min
Jan 27, 2026 12:30 PM
Virtual (Zoom)

In this video

What you'll learn

10 shifts every team must make to build for AI services

Get the core shifts that redesign how teams think, plan, and deliver AI-enabled products.

Scale your team's AI process

Learn design habits that support AI-First UX and keep users, context, and intent in the loop.

How AI changes your Agile workflow

See where sprint planning, refinement, and decision points must reset for safer, more reliable AI experiences.

Apply tested patterns and behaviors

Use a simple checklist your team can adopt to reduce risk, manage drift, and design user-led AI services.

Why this topic matters

AI changes the pace, risks, and expectations of software design. Most teams still work with workflows built for static systems. But AI drifts, adapts, and fails in unpredictable ways—and users feel the impact instantly. Teams often ship AI features without user-aligned safety, observability, or guardrails. To build trust and reduce harm, we must update how we plan, design, test, and release.

You'll learn from

Frank Spillers

Frank Spillers

Frank is a 25-year UX & Service Design expert helping teams adapt to AI-First UX

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