How to get work done like a Chief of Staff (CoS)

I've always been a hard worker. When I faced a challenge, I'd just "work harder" to overcome it. And while that work ethic helped me excel in high school to get into an Ivy League college, I quickly realized it didn't work in the corporate world.

When I started my first job, I stumbled. I faced things I had never dealt with before - speaking about my work, managing my Manager, and struggling under the pressure of "everything is a priority". I had no one to lean on - my parents couldn't advise me. I didn't have a mentor, a coach, or a playbook to follow - I had to figure it out on my own.

So, I created what I couldn't find - a practical guide to succeeding in the corporate job. I studied the habits and strategies of high-performers, and put together a practical guide that helps you stand out

And it's designed for the NEW ways of working - where job security is fleeting and where your network is your net worth. It'll help you get a competitive e

I grew up in a rural part of Vietnam, where the internet didn’t arrive until 2005. If you had to guess, you might never imagine that I’d go on to build a successful career in the U.S.—but that’s exactly what I did.

From being part of the inaugural cohort of professional fellows hosted by the U.S. State Department to earning an MBA from a top business school in Europe, my path has been anything but typical. Along the way, I built a new function at UserTesting (which went public in 2021), worked at Google, and became an executive at a startup valued at $100M.

Here’s the truth: I don’t consider myself the smartest, nor did I have any special advantages. So what’s the secret to my success? It wasn’t luck. I developed a personal formula to overcome language barriers, cultural differences, and bac