Free Lesson
Delight: The Product Advantage AI Can’t Replace
Part of The AI-Native Product Manager
30 min
Mar 16, 2026 12:30 PM
Virtual (Zoom)
In this video
What you'll learn
What is Product Delight
Going beyond functionalities and creating products that connect with user's emotions.
How Delight can drive business outcomes
Delight is a business driver. It doubles some of the most tracked product metrics.
How to get started to create emotional connection
Introduction to the Delight Model Framework and how to start
Why this topic matters
In the age of AI, the only true differentiator is emotional connection. This session is to help you create products that people love and feel good using. Lean about the tools that most loved products mastered.
You'll learn from
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Nesrine Changuel
Product Leader • MBA Instructor • Author
