Free Lesson

Words That Work: Communication for Project Leaders

Part of The Project Manager Everyone Needs

30 min

Mar 27, 2026 11:00 AM

Virtual (Zoom)

In this video

What you'll learn

Recognize the Hidden Signals That Erode Trust

Spot the subtle conversational habits that break down connection

Use Conversational Intelligence to Lead with Influence

Shift from top-down commands to co-creative dialogue

Build a Culture of Psychological Safety

Cultivate a team culture rooted in curiosity, not compliance

Strengthen relationships through intentional language

Turn difficult conversations into opportunities for alignment

Why this topic matters

Most project leadership breakdowns aren’t due to poor strategy; they’re due to poor conversation. Without trust, psychological safety, and mutual understanding, even high-performing teams stall. Conversational Intelligence gives project leaders the missing tools to build alignment, defuse tension, and co-create real solutions fast.

You'll learn from

Justin Bateh

CEO | 25,000+ learners | 80+ Projects | 8x Awards | LinkedIn Learning Instructor

Jill Avey

Executive Coach, PCC

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