Free Lesson

Handling Project Conflict with the CLEAR Framework

30 min

Jun 26, 2025 12:00 PM

Virtual (Zoom)

In this video

What you'll learn

C – Cut the Fluff

Don’t ease into it. Don’t sugarcoat. Don’t add 4 paragraphs of context.

L – Label the Behavior, Not the Person

You’re not attacking someone’s character—you’re naming what happened.

E – Explain the Impact

Why does this matter? People are more likely to change when they understand the consequences.

A – Ask for Alignment

Most of the time, people will explain themselves—and often, take ownership—if you give them room.

R – Recommit or Redirect

The point is to close the loop. Don’t leave it vague. End with clarity.

Why this topic matters

Most project leaders avoid hard conversations. They stall, soften the message, or bury the issue in polite talk. Here’s the truth: avoiding tough conversations creates more conflict, not less. If you want to lead, you have to speak with clarity, not comfort. In this session, I teach how to use The CLEAR Framework to handle tough talks on your project teams simply and effectively.