Free Lesson
How to scale the impact of Design Ops in organisations
30 min
May 6, 2025 9:00 AM
Virtual (Zoom)
In this video
What you'll learn
The 5Ps of Design Operations
Assess the maturity of your design organisation and operations with the 5Ps of Design Ops
The 3D framework of Diligence, Decision and Discipline
Learn how to apply the 3D framework, a practical blueprint for driving meaningful change and scaling design capability.
1 of my favourite approaches for influencing decision-makers
Stakeholder management & influencing is critical to driving impact. I'll share one of the best way to do it
Why this topic matters
Design Operations aims to improve the performance of the design organisation to drive business outcomes.
To do this, we need two things: an assessment of the design org and its operations across the 5Ps AND a strategic way of choosing and delivering the right Design Ops initiatives.
That's what it takes to have impact, avoid predictable pitfalls and establish yourself as a strategic partner.
You'll learn from

Laurent Christoph
Design Ops Leader, 17 yrs experience, Ex-Lloyds Banking Group, Ex-ClearScore
Previously at
