Customer Centric LLC

Auditing Lovable Vibe Coded B2B Onboarding Flow

John Gusiff

Managing Partner, Customer Centric LLC

Krzysztof Czubak

Founder UserMindful.Design and Behavior System Architect

Learn why users stall even when steps look simple — due to hidden beliefs, anxieties, or behavioral friction.

Where onboarding breaks — and why users stop moving

See how causal chain thinking reveals the actual causes behind hesitation, delays, abandonment, or disengagement.

Workflow vs. Causal Chain Thinking

A causal chain audit asking the three core questions related to feasibility, sequencing, and behavioral barriers.

Auditing Lovable Vibe-coded B2B On-boarding Flow

Discover how to transform your onboarding from task-lists into confidence-building moments that pull users forward.

How to redesign onboarding for momentum and progress

Get from scattered prompts to semi-automated systems that run with minimal time from you—and run evals to find what works best.

Training teams at YouTube, Canva, Maze +

YouTube

Canva

Figma

Ramp

Caitlin Sullivan

Ex-Head of UXR in Product Team - Spotify Business, Advisor, Top 100

Cohort 2

Cohort 3

In 2 weeks, you'll go from Claude running superficial scans of your discovery data to airtight decisions from continuous workflows. No missed hidden gems. No hallucinations you didn't catch. Just insights you can actually bet your career on. From workflows that let you gather customer signal on repeat. Free Claude Code tutorials teach you how to use the tool to go faster. But faster can also = superficial. This course teaches you to build insight systems that are fast, validated, and run with minimal effort. -- You'll build systems that: - Have trustworthy verification built-in - Apply your own style and process that you know works - Minimize unnecessary context window/token use - Deliver customer signals in half the time

10x faster insights—that are actually right.

Build systems for insights that are FAST *and* RIGHT

Connect + update everything, export nothing

Know what works -- and prove it

Ship with confidence

You have a computer you're allowed to install Claude Code on, give file access to, and you'll use it in the Terminal. 

You're allowed to use Claude Code on your computer

Claude Pro or Max subscription (from $20/month), or Anthropic developer console account with credits (pay as you go).

You have Claude Pro or Max

You don't need to know how to do anything in there yet, but you *must* have set up Claude Code before the course dates begin.

You have Claude Code set up in your terminal, logged in with an account

You're a PM who's watched free Claude Code tutorials--but know you can't trust their superficial synthesis. You need systems for big bets.

You're a Researcher or Designer who want to 10x your analysis speed without sacrificing reliability.

You're making product decisions from qualitative or quantitative customer data<ul><li></li></ul>

Bad Learning Design Is Costing You Customers — Here's the Science Behind It

Learning Scientist | L&D Strategist

Vanorsdale Learning Lab

Great Game of Business

Docebo

National Alliance on Mental Illness Florida

English Like a Native

Dr. Christie Vanorsdale, Ed.D, Ms.Ed.

Researcher. Practitioner. 15 years translating learning science into results

Cohort 1

You've updated the onboarding. Rebuilt the knowledge base. Added walkthrough videos, help articles, live training sessions. Your customers still aren't adopting the product the way you need them to.The instinct is to fix the content. More of it. Make it Better, or Shorter. More visual. But, the problem isn't the content.It's that content was never designed to produce learning in the first place.Human beings don't retain complex knowledge because they watched a video or completed a walkthrough. Retention requires intentional sequencing, cognitive scaffolding, and an architecture that reduces friction rather than creates it. Most customer onboarding violates every one of those principles — not because the people who built it weren't smart, but because they were never taught what learning science actually says about how knowledge transfers.This workshop gives founders and leaders the diagnostic framework to identify exactly where their customer education breaks down — and the research-backed principles to fix it. You'll leave with a clear line of sight between learning architecture and the revenue outcomes you actually care about: adoption, retention, and renewal.

Learn the science behind knowledge transfer and leave with a diagnostic framework that connects learning architecture to business outcomes.

Understand why customers aren't retaining your product using learning science

Pinpoint exactly where your customer onboarding breaks down

Apply three evidence-based principles to improve product adoption

Connect learning design decisions to churn, adoption, and renewal.

The Scaling Founder Complex product. Customers churn before reaching value. Onboarding feels broken but there's no framework to diagnose why

The Customer Success Leader Owns onboarding and renewals. Content exists but adoption is flat. Needs a framework and internal buy-in.

The L&amp;D Manager Fixing customer education with no infrastructure or alignment. Knows training theory. Missing the revenue impact language

AI lets you build fast  >>> The real risk is building the wrong thing.

15+ years Product&Marketing, 100+ MVPs 

Miro

LEGO®

Microsoft

Elena Avramenko

15+ yrs in Product & Marketing, award-winning founder, 100+ new product launches

Cohort 4

Cohort 5

Vibe-coding tools like Lovable and Claude let you go immediately from idea to prototype. What used to take weeks now takes hours. That sounds like an advantage — but it's created a new problem: vibewasting - building fast without clarity or a plan.Building the wrong thing faster just gets you to the wrong place sooner😉.Most vibe-coders skip the one step that determines whether any of it is worth it: validation. They start building the moment they have an idea — before they've talked to a single customer, before they know if the pain is real, before they know if anyone would pay.This workshop fixes that. In 2 hours you'll build a clear plan for the next 14 days — giving you much more confidence in your idea and helping you justify further investment of time and money. We'll start by writing a sharp bet on your idea, define exactly who your first customer is, and design interview questions that surface real pain. You'll also create a Lovable prompt that specs the tiniest version worth building - something you can vibe-code in an hour and put in front of real people to validate. You leave with a 14-day validation plan, ready to test before you invest weeks building the wrong thing.

A first-time founder or side-project builder with a business idea who wants to test it before spending weeks vibe-coding the wrong thing.

A vibe-coder who has already built something that didn't get traction and wants a structured approach before starting their next idea.

A professional or domain expert who spotted a problem in their industry and wants to validate it as a business before learning to build.

You will leave this course feeling that you can independently take your vibe coding projects out of their AI-based traps and to your goal.

4x VP Product Mgmt

Justin Dougherty

4x VP of Product; 2025 Top 10% Lovable builder

Cohort 2 - Clarified - Non-Technical

Stop wasting your work by abandoning stuck projects.You built something real. It was working. Then you added a new feature and suddenly, something broke and your efforts to fix it have left you in a frustrating (and seemingly never-ending) debugging loop that you can't escape. You’re burning time and credits, and your project may never get finished at this rate.So, you’re stuck. I’ve been there, on real applications, and getting out requires a new approach. Learning this new way of thinking doesn’t require going back to school for a new degree.This non-technical course teaches the mindsets to break the pattern, fix your product, and proudly launch it to your audience. As a veteran product leader and a hands-on top 10% Lovable builder, I’ve personally navigated the traps that leave Lovable projects orphaned. At the end of this course, you’ll see your application with a forensic detective’s eyes, and leave with the knowledge and confidence to get unstuck, both today and the next time.

Every fix breaks something else. Here's how to get out.

Confidence to get your own projects "unstuck" and launched

A Product-Building Mindset

Diagnostic Skills

Practical Techniques to Escape from "Stuck"

People who have experimented with Vibe Coding but get stuck when the app doesn’t work as planned and “fix this” debugging doesn’t work.

People who are trying to use Vibe Coding to increase their productivity (for prototypes, tools, etc.) but get stuck and run out of time.

Non-technical people who want an approachable understanding of how to build their Systems Thinking skills to design maintainable apps.

Agentic AI

Coding with AI

AI Workflows

Claude Code

OpenClaw

Vibe Coding

AI Evals

AI Transformation

RAG & Search

AI for PMs

AI for Engineers

AI for Designers

AI for Marketers

AI for Founders

Product Sense

Product Discovery

User Research

Prototyping

Growth

Analytics

Tech Foundations

Strategy

Influence

Leadership

Career Growth

Machine Learning

LLM Ops

Context Eng

Security

System Design

Design Systems

Visual Design

Design Strategy

Automation

Content Marketing

Demand Gen

Go-to-Market

Product Marketing

Positioning

Social Media

Brand

B2B Marketing

SEO & AEO

AI for Leaders

AI Governance

Communication

Management

People Operations

Exec Presence

Storytelling

Goal-setting

Personal Brand

Fundraising

Everyone

Operators

Data Scientists

Business Analysts

User Researchers

Customer Success

Project Managers

HR Professionals

Sales People

Lawyers

Finance

Investors

Real Estate

Educators

Creators

Product managers who drive strategy, development, and launch of products.

Driving user acquisition, activation, retention, and monetization through product-led growth strategies.

Auditing Lovable Vibe Coded B2B Onboarding Flow

What you'll learn

Why this topic matters

You'll learn from

John Gusiff

Krzysztof Czubak