Staging environment
Free Lesson

Use the MORTN Scale to Measure Your Customer Obsession

30 min
Dec 3, 2024 11:30 AM
Virtual (Zoom)

What you'll learn

The meaning of pricing power

A company with pricing power can increase its prices when its competitors offer discounts.

The meaning of market orientation

To be customer-obsessed, you must orient your company around its market.

How to work with The Mortn scale

This scale helps you measure your customer obsession.

Why this topic matters

Financially successful companies have pricing power - they increase their prices while their competitors discount.  They also orientate their company around their market - they are customer-obsessed. In this class, Lee will give you a ten-minute lecture about measuring customer obsession using the MORTN Scale and Dino will spend twenty minutes answering your questions about how to apply it.

You'll learn from

Dino Myers-Lamptey

Dino Myers-Lamptey

The UK's foremost marketing strategist

Lee Henshaw

Lee Henshaw

Serial marketing entrepreneur

See all products from Dino Myers-Lamptey and Lee Henshaw