Free Lesson
What To Do When Feedback Doesn't Stick
30 min
Oct 1, 2025 12:00 PM
Virtual (Zoom)
In this video
What you'll learn
Diagnose why feedback didn’t stick
Learn a simple framework to quickly identify if the issue was your message, the employee’s mindset, or the mechanics of
Repair in the moment
Practice using curiosity and clarity to reframe feedback conversations without repeating yourself or getting defensive,
Convert the conversation into action
Discover how to surface hidden friction, co-own next steps, and set lightweight follow-up so feedback actually leads to
Why this topic matters
Most managers know how to give feedback- at least initially. But what do you do when it doesn't land? That’s when frustration builds, trust erodes, and nothing changes. This course gives you the tools to repair in the moment, surface friction, and turn tough feedback conversations into real growth and action.
You'll learn from
Lisa Friscia
Strategic Advisor, Fractional Chief People Officer & Leadership Coach