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Free Lesson
Aligning AI Language to What Users Want
30 min
Nov 7, 2025 12:00 PM
Virtual (Zoom)
In this video
What you'll learn
Collaboratively perform editorial assessments of AI outputs
Establish team workflows for reviewing AI outputs at scale and drawing conclusions about language quality trends
Match your AI's voice to what user's expect
Adjust formality and specificity based on whether users want information, advice, or an adventure through your content
Monitor smarter, not harder
Learn how topic modeling can help you surface behavior that put brand image at risk or misalign with user interests
Why this topic matters
Like it or not, generative tools act as brand ambassadors, not just information systems. Regardless if its an internal or external tool, success and trust depend on aligning model's conversation style to the user's wishes. This session equips you to engage in pattern-based assessment of LLM outputs, establish protective guardrails, and optimize conversational tone to drive engagement.
You'll learn from
Lev Gorelov
Co-founder of Handshake