Staging environment
Free Lesson

Making Sense of Millions of Conversations for AI Agents

30 min
Oct 20, 2025 8:30 PM
Virtual (Zoom)

In this video

What you'll learn

Summarise LLM & Agentic conversation data at scale

Compress millions of interactions without losing critical meaning.

Embed and cluster conversations

Identify recurring failure themes and unmet user needs.

Separate capability gaps from data gaps

Target fixes that actually improve satisfaction and retention.

Build classifiers and feedback loops

Turn clusters into monitoring systems for continuous improvement.

Tie insights to business KPIs

Link issues directly to metrics like cost, revenue, and churn.

Why this topic matters

AI agents often look healthy in dashboards (200 OKs, valid schemas) yet still fail silently. At the scale of millions of conversations, no team can manually review logs to find what matters. This lesson, drawing on Kura’s pipeline of summarisation, embedding, and clustering, shows how to transform overwhelming data into product signal that drives reliable, measurable improvements.

You'll learn from

Hugo Bowne-Anderson, PhD

Hugo Bowne-Anderson, PhD

AI & data engineer, consultant, educator of 3+ million students (ex-Yale)

Ivan Leo

Ivan Leo

AI engineer at Manus building the future of agents.

See all products from Hugo & Stefan