Free Lesson
Making Sense of Millions of Conversations for AI Agents
30 min
Oct 20, 2025 8:30 PM
Virtual (Zoom)
In this video
What you'll learn
Summarise LLM & Agentic conversation data at scale
Compress millions of interactions without losing critical meaning.
Embed and cluster conversations
Identify recurring failure themes and unmet user needs.
Separate capability gaps from data gaps
Target fixes that actually improve satisfaction and retention.
Build classifiers and feedback loops
Turn clusters into monitoring systems for continuous improvement.
Tie insights to business KPIs
Link issues directly to metrics like cost, revenue, and churn.
Why this topic matters
AI agents often look healthy in dashboards (200 OKs, valid schemas) yet still fail silently. At the scale of millions of conversations, no team can manually review logs to find what matters. This lesson, drawing on Kura’s pipeline of summarisation, embedding, and clustering, shows how to transform overwhelming data into product signal that drives reliable, measurable improvements.
You'll learn from

Hugo Bowne-Anderson, PhD
AI & data engineer, consultant, educator of 3+ million students (ex-Yale)

Ivan Leo
AI engineer at Manus building the future of agents.
