Free Lesson
When Users Drop Off, the Nervous System Is Speaking
30 min
Feb 20, 2026 1:00 PM
Virtual (Zoom)
In this video
What you'll learn
Identify nervous-system signals behind user drop-off
Disengagement and drop-off signal capacity mismatches—not motivation failures—and how to spot them in real time.
Apply orientation-first design to restore capacity
Practice orientation cues that reduce urgency, increase predictability and user engagement
Reframe engagement problems without blame
Gain language and frameworks to shift from effort-based thinking to capacity-responsive design.
Why this topic matters
Digital health engagement issues aren’t motivation failures—they’re capacity mismatches. When users are overwhelmed, drop-off signals nervous-system strain, not noncompliance. Designing for orientation, predictability, and safety reduces disengagement, builds trust, and supports sustainable use so choices can emerge without urgency or coercion.
You'll learn from
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