Free Lesson
Master 5 Tough Conversations in Management
Part of Leadership in the AI Era
30 min
Jul 16, 2025 12:30 PM
Virtual (Zoom)
In this video
What you'll learn
How to manage like a leader, and think like a therapist
Build skills to make the most impact with your team by balancing decisive leadership with empathy and accountability.
How to set clear expectations without micromanaging
Learn how to align on ownership, outcomes, and success metrics, while empowering your team to build confidence.
How to deliver feedback that builds trust, not resentment
Master giving both positive and constructive feedback that will drive meaningful action in 1:1s, retros, and realtime.
How to navigate tough conversations and come out stronger
Gain the confidence to address missed deadlines, team tension, or underperformance without making thinks awkward.
Why this topic matters
Many managers have potential but lack conversational skills to lead with confidence. While AI assists with many tasks, difficult conversations require distinctly human skills—empathy, intuition, authentic connection. This session uses engineering leadership and therapy experience to turn tough conversations into trust-building moments through skills AI can't replicate.
You'll learn from
Kelly Vaughn
Sr. Engineering Manager @ Zapier & Trained Therapist
Trusted by employees at
