Free Lesson
Agent Impact: From Chaos to Clarity
Part of Building Production AI Systems
45 min
Oct 15, 2025 12:00 PM
Virtual (Zoom)
In this video
What you'll learn
Identify the (large) problem
In our case, solving issues one-by-one slowed progress. Shifting to graph-level analysis unlocked scale.
How an AI agent can synthesize thousands of issues
Generate actionable insights from all you issues, feature requests and use comments.
Integrating an agent into Slack
Give everyone in your organization instant, citation-backed access to community knowledge.
Quantify the outcome
Save time for product managers, designers, and engineers, freeing them to focus on building rather than just reading.
Why this topic matters
Ever felt buried under endless feedback, requests, or bug reports?
You’ll discover how we moved from reactive, issue-by-issue problem solving to a system that can analyze, connect, and prioritize thousands of signals at once. Through the story of building our own in-house agent, you’ll see how AI can act as a teammate, summarizing, cross-referencing, and even suggesting immediate solutions.
You'll learn from
Abhijit Kane
Co-Founder at Postman
Emmanuel Paraskakis
API PM Executive | 15+ Years, VP-Level Experience
Previously at
