Principles, practices, themes and frameworks to engage people, have more impact, and advance your career.
This course is no longer available.
Explore other coursesPreviously at
Course overview
Demonstrate the personal leadership every organisation needs and admires. It is your responsibility to reduce uncertainty and ambiguity in your workplace so that everyone is free to contribute to the success of your organisation.
01
You need to build resilience into your life and leadership and want a learning environment with fresh perspectives
02
You need leaders and teams who are the key to success and achieving your business goals.
03
You must transform the culture and climate to one of trust and collaboration.
Engaging with the unique talents and traits of your team members
Enabling the team to achieve sustained success through individual confidence and trust in each other
Encouraging and Empowering your team to stretch themselves and take calculated risks in a psychologically safe space
Evaluating individual and team performance against clear goals that are specific, measurable, aligned, realistic and time-boxed
Expanding a global network of your peers

Live sessions
Learn directly from Jeremy Farrell in a real-time, interactive format.
Lifetime access
Go back to course content and recordings whenever you need to.
Community of peers
Stay accountable and share insights with like-minded professionals.
Certificate of completion
Share your new skills with your employer or on LinkedIn.
Maven Guarantee
This course is backed by the Maven Guarantee. Students are eligible for a full refund up until the halfway point of the course.
22 lessons • 2 projects
Achieving success in any endeavour requires a clear and well-defined set of goals. Clarity of goals provides a roadmap that guides individuals and teams towards their desired destination. Whether in personal life, business, or any other area, understanding the importance of clarity in setting goals is crucial for making progress and maintaining focus.
In a world that constantly throws us curveballs and challenges, the ability to lead resilient teams has never been more crucial. The ability to adapt, bounce back, and thrive in the face of adversity separates successful teams from those that crumble under pressure.
So why is leading resilient teams a game-changer in today's fast-paced world? Consider this: market conditions shift overnight, technologies become obsolete, unexpected crises emerge, and the global workforce evolves rapidly.
Organisational culture is all about the shared values and beliefs that guide the behaviour of team members. Communication plays a critical role in shaping this culture, as effective communication helps build trust, alignment, and engagement. Leaders are super important too, since their behaviour and communication set the tone for the rest of the organization's interactions - like how it handles conflict, direction, and consultation.
Hosted live sessions containing interactive lectures, personal reflections, small group discussions, peer support.
Hosted live sessions containing interactive lectures and conversations
In the modern workplace, teams are a fundamental unit of organizational structure, with individuals coming together to work collaboratively towards shared goals. While there are many types of teams, two common forms are regular and project teams. Regular teams are long-standing groups of individuals who work together continuously to accomplish a particular function within the organization. On the other hand, project teams are formed for a specific purpose.
Psychological safety refers to individuals’ perception that they can express themselves without fear of negative consequences, such as rejection or ridicule. In project teams, psychological safety is critical to team performance and success.
Psychologically safe project teams are those in which team members feel comfortable sharing their thoughts, ideas, and concerns without fear of negative consequences. They feel their contributions are valued, and they can make mistakes without punishment.
Psychological Safety - video
Psychological safety - Article 1
Psychological safety - audio
Psychological Safety - Article 2
A Story on trust and psychological safety
We need to understand how hybrid teams and remote teams can agree on how they make decisions, the norms and rules, what the rituals are, and their central purpose. When you're working remotely, so much of your time is self-managed and self-motivating that you need to understand the team's mission, and as a leader, that's part of your supportive role.
Hosted live sessions containing interactive lectures, personal reflections, small group discussions, peer support.
Hosted live sessions containing interactive lectures and conversations
One of the key aspects of adaptability and flexibility is the willingness to adjust strategies and plans when necessary. Resilient teams understand that not all strategies will yield the desired results, and they are willing to pivot and make necessary changes to achieve their goals. They regularly assess their progress, gather feedback, and make informed decisions about the best course of action.
Effective leaders foster a culture of continuous learning and growth. They encourage their team to embrace challenges, learn from failures, and develop their skills and capabilities. They lead by example and actively seek opportunities for personal and professional development. In developing people and teams, we get much more out of the money we invest in training if we are putting it into building on the capacity that is already there, building onto things that people feel make them strong.
Hosted live sessions containing interactive lectures, personal reflections, small group discussions, peer support.
Hosted live sessions containing interactive lectures and conversations
The CREW coach approach involves guiding your team members in analysing the challenges they bring to you for discussion. We assist as well as transfer capabilities on how to aid individuals in their thought processes when dealing with their immediate issues. Team members are empowered to tackle their issues, to help others develop the skill, and deploy it in team problem-solving.
Developmental Leaders build resilient teams with an ongoing cycle of Engaging, Enabling, Encouraging, and Evaluating (continuous feedback).
Build a team of motivated supportive members with a common purpose and mutual accountability to achieve your business and career goals.
4 - 5 hours per week
Week 1
We kick off the course by talking about resilience and organisational culture as well as trust and psychological safety in the workplace, creating an environment and an atmosphere in which people feel encouraged to take calculated risks and think outside of the box.
Week 2
We talk about the importance of clear goals, roles, and responsibilities, in supporting that environment of teamwork and collaboration, and continue on that theme to talk about the challenges and opportunities of managing people in on-site remote and hybrid teams.
Week 3
No course is complete without understanding and developing the skills to be an effective leader of change within your organisation. You will learn a basic framework for leading transformation and building a team and organisation which is agile and responsive to its environment.
Week 4
We will explore coaching and mentoring as part of your leadership style, and the cycle of engagement, enablement, encouragement, and evaluation. You will have greater understanding to effectively empower your teams.
Week 5/6
You will have a one-to-one coaching session with one of your hosts within 14 days of Part 4.
Consultant | Programme Manager | Author | Trainer | Coach
Successfully delivering digital transformation projects and programmes across the globe for over two decades, Jeremy has been developing people to bring success and meaning to their lives through his training, writing, and publishing.
Jeremy delivered services for clients such as Harrods, Highways England, NHS, IBM, Nationwide UK, Anglo American, Close Bros. Bank, RBS, Network Rail, Standard Bank, Raifeissen Bank, SCAW Metals, Kentron, Debenhams, Yale Security, Yoox.com, SOK Finland, Petronet, AECI, Mobily, Bharti Airtel.
His practical leadership expertise started developing as a ship's officer in the early 80's, restaurant manager, recruitment agency GM, project director, software services manager, head of management development, executive coach, global programme lead, technical delivery manager, planning & assurance, non-profit chair, HR partner.
Associate Member of Agile Business Consortium | PMP | PRINCE2 | AgilePM | BCom | Strategic HR
Kim N.
Shivani
Henk dV.
Dudu
Virren T.
Deirdrie G.
Isadore P.
Active hands-on learning
This course builds on live workshops and hands-on projects
Interactive and project-based
You’ll be interacting with other learners through breakout rooms and project teams
Learn with a cohort of peers
Join a community of like-minded people who want to learn and grow alongside you
Mlamli Manzini
Craig Stuart
Derick van Eeden