Free Lesson
Choosing AI Interaction Patterns: A Decision Framework
30 min
Mar 25, 2026 3:00 PM
Virtual (Zoom)
In this video
What you'll learn
Why Chat Became the Default (And When It Fails)
Understand why teams default to chat after ChatGPT and spot the workflow conditions where it creates friction.
Four Popular AI Interaction Patterns and When Each Works
Learn when to use conversational, embedded, copilot, or agentic patterns with real world examples
A User-Centered Decision Framework for Pattern Selection
Walk away with a practical framework for matching AI interaction patterns to real user workflows and contexts.
Why this topic matters
AI capabilities have matured to the point where the interaction pattern matters as much as the model itself. Whether AI shows up as a conversation, an inline suggestion or an autonomous agent shapes how users experience it and whether they keep using it. This session gives you an actionable framework for making that pattern choice based on user workflows and task context.
You'll learn from
Rupa Chaturvedi
Founder - Human Centered AI Institute, Design Leader, Adjunct Lecturer- Stanford
Previously at
